Terms and Conditions

1. About Italy Entry Pass

Italy Entry Pass (“we”, “us”, “our”) operates the website italyentrypass.it (the “Website”). We publish curated information and outbound links to third-party booking platforms for tickets, tours, and experiences in Italy. We are not the official operator of any attraction and we do not sell or issue tickets directly on this Website.

2. Acceptance of Terms

By accessing or using the Website, you agree to these Terms & Conditions and to our Privacy Policy. If you do not agree, please discontinue use.

3. Our Role (Information and Affiliate Links)

• We provide editorial overviews of experiences and link to our ticketing partner Tiqets for booking.
• When you click a booking link and complete a purchase on Tiqets.com, we may earn an affiliate commission at no extra cost to you.
• We are not a party to your booking contract; Tiqets (and/or the ticket seller listed on Tiqets) is solely responsible for order processing, customer support, cancellations, refunds, and service delivery.

4. Bookings, Payments and Cancellations

• All bookings and payments are completed on Tiqets.com. Tiqets’ terms of use, privacy policy, pricing, and cancellation rules apply.
• Please review the Tiqets product page carefully for eligibility (age, student/ID requirements), access level, time-slot rules, meeting points, inclusions/exclusions, and last check-in times before purchasing.
• Changes, refunds, no-shows, force majeure, and partial use are handled exclusively by Tiqets under their policies.

5. Pricing, Availability and Accuracy

• Prices and availability shown on the Website are provided by Tiqets and may change at any time due to dynamic pricing, currency fluctuations, fees, taxes, or demand.
• While we aim for accuracy, information on the Website may contain typographical, technical, or photographic errors. We do not warrant that any content is accurate, complete, or current. Always verify details on the Tiqets checkout page.

6. User Responsibilities

• Provide accurate traveler details at checkout on Tiqets.com and carry required identification (e.g., passport, student ID, child age proof) where applicable.
• Arrive on time for time-slotted entries and meeting points; late arrivals may be denied entry without refund per Tiqets/partner terms.
• Comply with local laws, attraction rules (security screening, dress codes), and safety instructions from operators and guides.

7. Third-Party Websites and Services

The Website contains links to third-party sites, primarily Tiqets.com. We do not control or endorse their content, policies, or practices and are not responsible for any loss or damage arising from your use of them. Your interactions with third parties are solely between you and those third parties.

8. Intellectual Property

• All content on the Website (text, layout, images where owned by us) is protected by applicable IP laws. You may not copy, reproduce, scrape, or republish content without prior written consent, except for personal, non-commercial use.
• All trademarks, logos, attraction names, and brand assets mentioned are the property of their respective owners and used for identification purposes only.

9. Prohibited Uses

• Using the Website for any unlawful purpose or to solicit others to perform unlawful acts.
• Automated scraping, data mining, or bulk extraction without written permission.
• Introducing malware, attempting to breach security, or disrupting Website functionality.

10. Liability

• To the maximum extent permitted by law, we exclude all warranties (express or implied) regarding the Website’s content, availability, or fitness for a particular purpose.
• We are not liable for: (a) service delivery, cancellations, or quality of experiences sold via Tiqets; (b) schedule changes, strikes, weather, closures, or capacity limits; (c) indirect, incidental, special, or consequential damages.
• Nothing in these Terms excludes liability that cannot be excluded by law (e.g., for fraud or for death/personal injury caused by negligence).

11. Travel and Safety

Travel regulations and attraction policies can change without notice. Verify official guidance (opening hours, entry requirements, health and safety rules) with the operator or relevant authority before your visit.

12. Privacy and Cookies

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and process personal data and how we use cookies and similar technologies.

13. Changes to the Website and Terms

We may update, suspend, or discontinue any part of the Website at any time. We may revise these Terms periodically; the updated version will be indicated by the “Last updated” date above and is effective when posted.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of Italy, without regard to conflict-of-law rules. Consumers in the EEA retain the benefit of any mandatory consumer protection provisions of their country of residence. Disputes may be brought before the competent courts of your habitual residence if required by applicable law.

15. Severability and Entire Agreement

If any provision is found unenforceable, the remaining provisions remain in full force. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Website.